919.438.0161 | info@350solutions.com

Policies

350Solutions is accredited by ANAB under ISO 17020 for Environmental Technology Verification via ISO 14034 for the following scope:

  • Energy Technologies
  • Clean Production & Processes
  • Air Pollution Monitoring & Abatement
  • Water Monitoring and Treatment

In addition, 350Solutions is in the process of obtaining ISO 17029/14064-3 accreditation (anticipated by end of 2026). 350 is also an approved VVB for the Puro.earth and Isometric carbon removal registries.

As part of these accreditation programs and the 350Solutions Quality Management System, we provide public statements and processes regarding important aspects of these programs. Our statements and procedures regarding impartiality and complaints, appeals, and grievances are provided below.

Impartiality

350Solutions serves as an independent, third-party auditor and ensures impartiality in all such activities. Our impartiality procedures ensure that 350 does not pursue projects where there may be an actual or perceived conflict of interest or threat to impartiality. 350Solutions does not provide consulting services in the areas for which we are validating or verifying carbon removals.

Complaints, Appeals, and Grievances

350Solutions strives to ensure any concerns or issues with projects are reviewed, addressed, and resolved in compliance with our Quality Management System and appropriate standards (ISO 17020, 17029, 14034, 14064-3, 14065). Thus, 350 maintains procedures for complaints, appeals, and grievances related to our independent third-party validation and verification projects. If a stakeholder in the validation or verification process has any concerns or issues regarding the project output, a formal complaint, appeal of the opinion issued, or grievance regarding the process or result may be submitted using the form below. Our team will review all submittals and respond in accordance with our policy.

Submit a Complaint, Appeal, or Grievance

Use the form below to submit a complaint, appeal, external grievance, or general inquiry. Providing your contact details allows us to acknowledge receipt, request any additional information, and communicate the outcome. Submissions are handled fairly, impartially, confidentially, and without discrimination. You may also submit by registered mail to: 350Solutions, 1053 E. Whitaker Mill Road, Raleigh, NC 27604.